Privacy Policy

Effective Date: 31/12/2025

At Flipside (accessible via https://flipside.mysellauth.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By accessing or using our website, you consent to the practices outlined in this policy.

1. Information We Collect

We collect personal information when you interact with our website, such as when you create an account, make a purchase, or contact us. The types of information we collect include:

• Personal Identifiable Information (PII): This includes your name, email address, phone number, billing and shipping address, and payment details.
• Usage Data: We collect information about how you use our website, such as pages visited, products viewed, and other interactions.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track website activity and improve user experience. For more information about our use of cookies, please see our Cookie Policy (if applicable).

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Process Orders: We use your personal information to process and fulfill your product orders, including shipping, billing, and customer support.
• To Improve Our Services: We analyze usage data to improve the functionality, performance, and content of our website.
• Marketing and Communications: With your consent, we may send promotional emails or newsletters related to our products, special offers, and updates. You can opt-out of these communications at any time by unsubscribing.
• Fraud Prevention: We use your information to detect and prevent fraudulent transactions.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us with tasks such as processing payments, delivering products, and managing customer service.
• Legal Compliance: We may disclose your information if required by law, to comply with a legal process, or to protect our rights or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

4. Security of Your Information

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, alteration, or destruction. These measures include encryption, firewalls, and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, we will securely delete or anonymize your information.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies to improve the functionality of our website and enhance your user experience. Cookies are small files stored on your device that help us track usage and preferences. You can control the use of cookies through your browser settings, but disabling cookies may affect the performance of the website.

For more detailed information on our use of cookies, please review our Cookie Policy (if applicable).

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business needs. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us